Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with KAIROVA. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 2–3 business days after payment is confirmed.
- Orders are processed Monday to Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Times
Estimated delivery times:
- 6–10 business days
- Delivery times may vary during busy periods, holidays, or due to courier delays.
Please note that delivery estimates begin after your order has been processed.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Holidays & Peak Seasons
During public holidays, Christmas, Black Friday, and other peak shopping periods, processing and delivery times may be longer than usual.
We appreciate your patience during these busy times.
Order Tracking
If tracking is available for your order, you'll receive a shipping confirmation email containing your tracking details once your package has been dispatched.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
KAIROVA cannot be responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Orders
If your order has not arrived within 15 business days after shipment, please contact us and we'll be happy to investigate.
Contact Us
If you have any questions regarding shipping, please contact us:
KAIROVA
📧 kairova.support@gmail.com
We aim to respond within 24–48 business hours.
This policy looks professional, is clear for customers, and matches your stated processing time of 2–3 working days plus 6–10 working days for delivery.